Shipping

We aim to process orders within 1 to 2 business days. Once our team confirms your order, we'll contact you. If you have a change of mind, you can contact us to make adjustments or request a refund.

After confirming your order, we will ship it out. Please note, we only ship Monday to Friday, as our team is off on the weekends.

If anything goes wrong with your shipment, we will cover any loss or faulty products.

 

Delivery

We offer FREE delivery for all orders over $100.

We currently provide worldwide shipping.

Once you've placed your order, it usually takes 24 to 48 hours to process it for delivery. You will receive a notification when your order has shipped.

Standard shipping time for Australia is 7 - 14 days and 7 - 20 days for International shipping.

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven't received a shipping confirmation email with your tracking info within 3 days then feel free to get in touch.

Refunds, returns, and exchanges

We accept returns up to 30 days after purchase if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

You can read more about our refund policy.